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FREQUENTLY ASKED QUESTIONS

We want to make sure that this process is as easy as possible for our customers and that means making sure that all of your questions are answered. Below are some of the more frequently asked questions that you may find helpful answers to. Should you have any additional questions please do not hesitate to contact us.

  • Can a stairlift be installed on any type of staircase?
    Regardless if your stairs are steep, curved, straight, long, narrow, indoor or outdoor our stair lift options are abundant and we are confident that we can find a solution for you.
  • Once a stairlift is installed can the staircase still be used by others?
    Yes! We have compact and slim stairlift options for stairs that are for all varieties of users. We also have stairlifts that fold up for ease of access.
  • Are stairlifts affected by power outages?
    No need to worry! We have stairlifts with batteries that will ensure your lift remains operational during power outages for approximately 10 rides up and down.
  • Will a stairlift installation be a major renovation in my home?
    The stairlifts that we offer are installed onto your stair treads, as it is fixed to your staircase you won't have to worry about any other modifications or messes - keeping it simple and fast.
  • Is it difficult to enter and exit from a stairlift?
    Entering our stairlift simply requires unfolding the seat and footrest, sitting down and securing the seat belt. Exiting is just as simple as you can swivel the seat to face the landing for a safe and easy departure.
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